Coronavirus is still circulating in our local area and local restrictions are still in place in Manchester.

If you have a fever, continuous cough or lose your sense or taste or smell you must stay at home for 10 days and arrange a test straight away and everyone

in your household must stay at home for 14 days.

To book a test visit or call 119.

We are aware there is a problem with the national NHS Test Trace website, which the national team are currently working on. If you have tried to book a swab test and can’t get through please do try again later. In the meantime, if you have Coronavirus symptoms, please stay at home.

 If you have concerns about your symptoms or other health conditions please complete an online form on our website or call the practice and one of the clinical team will contact you.

Please don’t come into the practice or go to A&E. Only call 111 if you need urgent medical attention.

Thank you

Dear Patients

This is information about this year's flu vaccination campaign during the Covid pandemic. All patients will be invited to a specific appointment to comply with Infection Control. The first clinics will be on weekend days for our most vulnerable shielded patients. After these clinics , the remaining patients will receive a text or letter confirming the time slot and date, during September to November. There will be a further general text or letter with more information in the next month. We have approximately 2000 patients to vaccinate out of a total of 9000 in the practice.

Please click on this link for more information on Supporting your recovery after COVID-19

Click on this link for more information for parents on Covid advice for children under 12 years

Please note that access to entering the building is limited at this moment in time

To reduce your need to visit the surgery: -

  • Check your symptoms online via to direct you to the right place before contacting us.
  • If you or a family member living with you have any symptoms of the Coronavirus, stay at home and self-isolate as directed. Ring 111 if your symptoms get worse.
  • Call into a pharmacy for any minor aliments for them to assess and direct you – please use this link for more information on minor ailments.
  • Order your repeat medication on-line  via or 
  • Ask a friend or family member to become a proxy through Patient Access to order your medication for you, or see if they will post your request.
  • Send any general questions to the mailbox.
  • Post your prescription requests outside in the surgery post box rather than coming in.
  • Send us an email or drop us a note asking us to contact you if you don’t know what medication it is that you need to order, and we will contact you back asap.
  • Ask the Drs medical questions via On-Line Consult -
  • Make sure that you give us plenty of notice when ordering your medication (don’t leave it to the last minute).
  • We are sending prescriptions electronically to your Pharmacist, so please check with them first to see if they have received it before contacting the surgery.
  • Ring for a telephone consultation, or an enquiry.

The Lakes and Maples End of Life Charter

The Maples & Lakes Medical Centre

End of Life Care Patient Charter

A charter for the care of people who are nearing the end of their life


“You matter because you are you; you matter to the last moment of your life

and we will do all we can, not only to let you die peacefully,

but to help you live until you die.” Dame Cicely Saunders


We want to offer people who are nearing the end of their life the highest quality of care and support. We wish to help you live as well as you can, for as long as you can. Therefore, if and when you want us to, we will:

·        Listen to your wishes about the remainder of your life, including your final days and hours, answer as best we can any questions that you have and provide you with the information that you feel you need;

·        Help you think ahead so as to identify the choices that you may face, assist you to record your decisions and do our best to ensure that your wishes are fulfilled, wherever possible, by all those who offer you care and support;

·        Talk with you and the people who are important to you about your future needs. We will do this as often as you feel the need, so that you can all understand and prepare for everything that is likely to happen;

·        Endeavour to ensure clear written communication of your needs and wishes to those who offer you care and support both within and outside of our surgery hours;

·        Do our utmost to ensure that your remaining days and nights are as comfortable as possible, and that you receive all the particular specialist care and emotional and spiritual support that you need;

·        Do all we can to help you preserve your independence, dignity and sense of personal control throughout the course of your illness;

·        Support the people who are important to you, both as you approach the end of your life and during their bereavement.


We also invite your ideas and suggestions as to how we can improve the care and support that we deliver to you, the people who are important to you and others in similar situations.



For more information from the Practice End of Life Care Lead, please contact:


Dr I Fichardt

0161 498 8484 or


This charter has been developed by RCGP English End of Life Working Group,

Patient Partnership Group and Royal College of Nursing (2011)

Advance Care Plan/Advanced Directive

(Planning my Future Care)


As individuals we may wish to put-in-place a record of what is important to us so that if we experience ill-health or an unforeseen event, like an accident, and become unable to make decisions we can be reassured by knowing we have already made clear our preferences.


This will help your family, carers, friends and professionals to discuss your future care with you.


None of us can identify exactly how our life will progress and how our end of life will look. Designing this plan gives you the opportunity to start these conversations, make your decisions or at least make your preferences known and clearly noted.


We have designed a draft plan that we hope you will find useful. Please feel free to amend it to suit your requirements. You may like to add photos to your plan.


This plan is not a legal document, but should you chose to use it please keep it safe so people can refer to it should the need arise.


You may find it useful (if you haven’t already done so) to have a file of important papers. While you may know exactly where to put your hands on them, your family may have the distress of searching through drawers when they need to find important papers quickly.


There are several documents that people, even in excellent health may wish to consider, to ensure they are discussed, actions taken and then left until such a time as they are needed. We hope this plan will act as a top sheet for your important information file.


We have included details suggested by carers who have had the experience of a death in the family and struggled to locate important information.


If you are worried about your memory you might find it useful to complete “this is me” a leaflet that gives greater detail about your likes and dislikes, in case you need to go to somewhere unfamiliar such as hospital.


If you need help with any of these documents then speak to your health or social care advisor or contact the Citizens Advice Bureau or Age UK who may be able to help.


Please keep this document in a safe place with other relevant documents. Remember to review it on a regular basis.


Tell the people you trust where they can find it.



My Personal Details

My first name:



My religion / spiritual faith is:





Maiden name:



My GP details are:


I prefer to be called:



Date of birth:



My solicitor’s details are:


Place of birth:



National Insurance number:



My NHS number:



Executor details:


My husband / wife / partner is called:



I live with:



My home address:








Job title and employer:


My phone number:



Accountant details:


My mobile number:



My e-mail address:




Who and What is Important to Me?

People who are important to me:













Places or things that are important to me

(e.g. this could be your home, items of furniture or even places you have been on holiday and really enjoyed):






















Pets who are important to me:


The way I live my life that is important to me.(e.g. this could be that you like to have everything tidy and in its own place, or personal – e.g. spiritual / religious preferences, or particular ideas for your hair / clothing):





















My Future Care Preferences

Most people prefer to live in their own home for as long as possible, however it may be that you become too sick or unable to care for yourself. Do you have preferences you would like people to consider in this regard? (e.g. this could be a particular residential home or area you would like to live in):

What I don’t want to happen or prefer not

to happen (e.g. I would prefer not to die in

hospital, but in my own home):






















Family / carer comments - things they would like to record either that have been discussed and agreed or that you still are considering:





















Is There Anything Else You Would Like Anyone Reading This To Know?




















My Important Papers

Please record if you have the following documents:



Organ Donor Card



End of Life Preferred Priorities of Care (available through end-of-life healthcare professionals)



Advance Decisions to Refuse Treatment (see for more information)



Do not attempt Cardio Pulmonary Resuscitation Form



Lasting Power of Attorney – 2 types:

1) Property and Financial Affairs

2) Health and Welfare

Both are legal documents. They don’t specifically have to be drawn up by a solicitor, but LPAs must be registered with the Office of the Public Guardian (see



Funeral Plans



Please try to keep these documents all together,

so that it’s easy for anyone trying to track things down for you.

Tell people you trust where they can find these documents.



Family Members / Informal Carers


Relationship to me

Phone number

Do they hold a copy of your plan? (Y / N)

Next of Kin (Y / N)




















































Any Professionals Involved

(e.g. Social Care Practitioner / Nurse)




Phone number

Do they hold a copy of your plan? (Y / N)




















































Signed By

Your name:

Witnessed by:



This plan was developed by Lincolnshire County Council

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