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Noticeboard

Repeat Medication

To ensure your repeat medication is ordered in time for the Easter holidays; please order your medication by Tuesday 7th of April 2020.

Important Information

Please can we let you know that the The Lakes Medical Centre will be opening from 8am and closing daily from 1pm until further notice.

You will still be able to speak to us by telephone. From 1.30pm, all calls to the Lakes Medical Centre will be automatically transferred to our sister site, The Maples Medical Centre

Please note that access to entering the building is limited at this moment in time

To reduce your need to visit the surgery: -

  • Check your symptoms online via 111.nhs.uk/ to direct you to the right place before contacting us.
  • If you or a family member living with you have any symptoms of the Coronavirus, stay at home and self-isolate as directed. Ring 111 if your symptoms get worse.
  • Call into a pharmacy for any minor aliments for them to assess and direct you – please use this link for more information on minor ailments.
  • Order your repeat medication on-line  via patientaccess.com or SMCCG.MaplesMedical@nhs.net 
  • Ask a friend or family member to become a proxy through Patient Access to order your medication for you, or see if they will post your request.
  • Send any general questions to the SMCCG.MaplesMedical@nhs.net mailbox.
  • Post your prescription requests outside in the surgery post box rather than coming in.
  • Send us an email or drop us a note asking us to contact you if you don’t know what medication it is that you need to order, and we will contact you back asap.
  • Ask the Drs medical questions via On-Line Consult - https://www.online-consult.co.uk/org/maples-medical-centre
  • Make sure that you give us plenty of notice when ordering your medication (don’t leave it to the last minute).
  • We are sending prescriptions electronically to your Pharmacist, so please check with them first to see if they have received it before contacting the surgery.
  • Ring for a telephone consultation.

Patient Registration

PreRegistration

When you visit the surgery to Register for the first time you will need to bring with you two proofs of identity.  Your proof of ID should include confirmation of your current address.

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records.

Please note when moving property it may mean you move out of our catchment area and therefore need to register with another surgery nearer to your address.

Click on one of the links below to download a registration form.


 
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